Frequently Asked Questions
What printing methods do you offer?
We work with many reliable industry experts to provide a variety of cutting-edge printing methods in our designs. Our most popular methods include engraving, foil, letterpress, embossing, de-embossing, thermography, and hand calligraphy. If you’re interested in another method, please let us know! We love innovative designs, and would be very excited to seek out a new method for you.
How can I see a sample?
We encourage all clients to visit the Little Black Dress Paperie Design Studio in Morristown to see and feel our full collection of designs. If you’re too far to make the trip, but are interested in seeing a particular printing method in person, please let us know and we will do our best to accommodate.
The design I love is outside of my budget. What can I do?
From the ply of the paper to the printing method, each individual element of a design factors into the price. If there’s a design you love that’s out of your budget, let us know, and our designers will work with you to find a similar look for less.
I have a tight timeframe. Can you help?
Depending on how much time you have, we can likely accommodate. We’re happy to discuss rush fees or design alternatives to get your order produced more quickly.
How many invitations will I need?
As a general rule of thumb, it’s always a safe bet to take the exact number of invitations you will need and increase your order by 10%. This will come in handy should you need to add last minute guests or reissue any invitations. If you are guest addressing your invitations with hand calligraphy, it may also be helpful to order extra envelopes for the calligrapher to work with.
What is the minimum order?
For save the date cards and wedding invitations, the minimum order is 50. For day of stationery, please enquire.
Can you ship my order?
If you cannot pick up your order at our design studio in Morristown, we are happy to ship it to you instead. Please enquire for additional information regarding shipping pricing.
Is there a design fee?
There is no design fee. However, there is a non-refundable deposit that you must place to get the process started.
What will I receive in my order?
A wedding invitation base package includes a wedding invitation and a lined envelope with return addressing. Any other pieces are considered an add-on. All pieces will be fully assembled. If your design includes custom elements such as monograms, maps, or illustrations, you will also receive a design file for your own personal use.
Is there anything I need to do?
To ensure that the entire design process goes off without a hitch, we’ll need a few favors from you! While your stationery pieces are being created, there are plenty of people from designers to printers working to make sure everything is ready in time for your big day. Because our creations are custom and require your approval, we ask that you please share your design feedback with us in a timely fashion to reach your desired deadline. If you plan on ordering guest addressing, you will also need to provide us with your guest list in the format of an Excel template, which we will provide you with. If your invitation suite includes an RSVP set, we do advise that you number your guest list in accordance with the RSVPs to keep track of your guests more easily.
When will my order be ready?
Order timeline varies greatly depending on the printing methods and materials used, but you can typically expect your order to be ready 4 to 6 weeks after you’ve approved the final design file. Please refer to our timeline and process guidelines for an estimate. Once the design process has started, your designer will be able to give you a more detailed timeframe.
There’s a typo! What now?
We do our very best to catch typos. However, please note that we cannot be held responsible for mistakes that you have approved during the proofing process. We will never print anything without your approval, so ultimately, it is your responsibility to ensure that all information is correct.
What if I need to change my order?
Once a final design has been approved, it cannot be changed. However, if a change needs to be made, we can find a way to accommodate either through a discounted reprint, or additional printed pieces. (For example, if the information on an Accommodations card needs to be changed, we can reprint just this piece.)
What happens if I need to cancel my order?
Our custom orders are sent into production as soon as you approve the design, and may not be cancelled without a fee. We must be notified of order cancellations within 24 hours of the approval of the final proof. [*still want to confirm the wording]
What forms of payment do you accept?
We accept cash, checks, and all credit cards with the exception of Discover.
How much postage will I need?
Many of our designs do not have standard sizing, which will influence the cost of postage. Please take your invitation to the post office you plan to mail from to have it weighed to determine pricing, as pricing quotes may vary depending on the post office location. Please note that size, weight, rigidity and mailing destination influence postage costs.
Do you stuff, stamp, and mail?
We do not offer stuffing, stamping, and mailing services.
Do you guest address?
Of course! Guest addressing fees are determined by the printing method. The most popular methods for guest addressing are thermography, digital, and hand calligraphy. We will provide guest addressing for each address on the guest list you give us. If you have additional envelopes that need to be addressed afterwards, the guest addressing will be your own responsibility.
Is there anything else I need to know about postage or mailing?
To avoid damage, it is best to request to have your invitations hand-cancelled. This will allow the post office to sort your invitations manually, instead of through a machine that could cause damage. Please note that we cannot be held liable for any damages caused through mailing.
Can I order custom postage through you?
We are happy to design custom postage for you. We will then provide you with the design file, but the ordering is up to you. We recommend ordering from photo.stamps.com. In addition to adding to the overall design of your invitation, custom postage is beneficial because it includes a barcode that allows it to be automatically hand cancelled at the post office.